As a tenant during your tenancy, you may confront several minor property maintenance issues viz leaking tap, aircon issues, door lock, water heater or light fitting not working, etc. You will require immediate assistance. But for many reasons, you may not receive prompt support from your landlord or agent, and sometimes even if you receive such assistance, the service fee will be high or huge.
As a tenant, your agent or owner is irresponsible when you raise property maintenance-related issues to your landlord or agent due to the right solution provider's unavailability or busy schedule.